Housekeeping Supervisor

Department: Facilities

Employment Type: Full Time

Location: Charlestown, NH

Description

Summary:

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring all areas are maintained in a clean, safe, and orderly condition. This role sets out team priorities, coordinates work assignments, and collaborates with other departments to support operational needs. The Supervisor ensures adherence to established policies, procedures, and cleanliness standards while providing direction, support, and accountability to team members. Working under the guidance of management, this position focuses primarily on leading and coordinating the team, with limited hands-on involvement in cleaning tasks.

Key Responsibilities

Performs a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensures all rooms are cared for and inspected according to standards
Assist with ordering meals and setting up luncheon for guests, customers, employees
Able to assist team members in their housekeeping duties as needed
Collaborate with the facilities supervisor to ensure that maintenance issues are addressed in a timely manner
Supervise and coordinate the daily activities of the housekeeping team across assigned areas of the facility
Assign tasks, set priorities, and adjust workloads to ensure timely completion of cleaning and sanitation duties
Ensure all work is performed in accordance with housekeeping policies, safety standards, and cleanliness expectations
Conduct routine inspections of facility areas to maintain high standards of cleanliness and organization
Partner with Facilities, EHS, Production, and other departments to support operational and safety needs
Coordinate training, coaching, and the development of team members on proper cleaning procedures, equipment use, and safety practices
Monitor team performance and provide feedback, including addressing attendance, conduct, and performance concerns
Maintain inventory of cleaning supplies and equipment; coordinate reordering as needed
Works with outside vendors to obtain appropriate consumables
Ensure proper use, storage, and maintenance of cleaning tools and equipment
Support continuous improvement efforts related to the housekeeping team, workplace cleanliness, organization, and efficiency
Respond to urgent cleaning or facility-related needs in a timely and effective manner
On occasion, overtime and weekend requirements

Education and Experience

High school diploma or equivalent required
2+ years of experience in housekeeping, janitorial, or facilities support (manufacturing or industrial environment preferred)
Previous supervisory or team lead experience strongly preferred
Knowledge of cleaning methods, equipment, and safety practices
Strong organizational and time management skills
Ability to lead, motivate, and hold team members accountable
Effective communication and collaboration skills
Microsoft office experience

Physical demands and abilities

Able to lift a minimum of 35 pounds
Able to stand for entire shift
Regularly performs repetitive tasks
Regularly possesses manual dexterity to put parts or pieces together quickly and accurately
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Employees Shall:

Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
Attend scheduled EH&S training program
Actively support the organization’s efforts to meet or exceed EH&S goals and plans
Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.

The incumbent is responsible for complying with the policies in Whelen’s “Employee Handbook”.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Key Responsibilities

Education and Experience

Physical demands and abilities

About Whelen Engineering