Quality Assurance Inspector

Department: Quality

Employment Type: Full Time

Location: Chester, CT

Description

Job Title: Quality Assurance Inspector

Department: Quality

Schedule: Monday-Friday 7:00am – 3:30pm CT

Facility location: Chester, CT

Whelen Engineering, located in Chester, CT, is a top manufacturer of emergency warning and lighting equipment for industries such as automotive, aviation, and public safety. We are seeking a Quality Assurance Inspector to join our team in Chester, CT, with support responsibilities for our Charlestown, NH location. The role involves performing First Article Inspections, documenting nonconformances, and supporting Production. The ideal candidate is familiar with inspection equipment and quality management systems, knowledgeable with quality tools like RCCA and PFMEA, and capable of conducting internal audits, maintaining measuring equipment, and is experienced with Microsoft Office.

Duties and Responsibilities

Responsibilities:

Conducts First Article Inspections (FAIs) in compliance with AS9102, engineering standards, and customer requirements, collaborating with Engineering and Operations to resolve issues.
Identifies and documents nonconformances and collaborates with stakeholders to facilitate root cause analysis and determine corrective and preventative actions.
Supports internal and external supplier issues, facilitating Material Review Board (MRB) and Return Material Authorizations (RMA) activities as needed, including the disposition of nonconforming products.
Ensures measuring equipment is in good working condition and calibrated.
Performs scheduled internal audits.
Carries out Receiving Inspection tasks as necessary.

Experience:

Familiar with inspection equipment, including calipers, height gauges, and micrometers.
Working knowledge of a Quality Management Systems (ISO9001), including internal auditing.
Knowledgeable in quality tools such as Root Cause and Corrective Action (RCCA), Process Failure Mode Effect Analysis (PFMEA), Production Parts Approval Process (PPAP), Fishbone Diagrams, and 5 Whys.
Skilled in identifying potential issues through trend analysis of customer complaints, audit findings, and nonconforming materials.
Capable of understanding and training team members in new processes and techniques.
Intermediate proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.

Education

High School w/1+ years’ experience.

Physical demands and abilities:

Able to lift up to 35 pounds.
Regularly perform repetitive tasks.
Regularly possesses manual dexterity to put parts or pieces together quickly and accurately.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Employees Shall:

Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements.
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.
Attend scheduled EH&S training program.
Actively support the organization’s efforts to meet or exceed EH&S goals and plans.
Recommend improved EH&S practices.

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.

The incumbent is responsible for complying with the policies in Whelen’s “Employee Handbook”.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Whelen Engineering is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Duties and Responsibilities

Education

All Employees Shall:

About Whelen Engineering