Aviation Technical Procedure Writer – Service Department

Department: Repair (116)

Employment Type: Full Time

Location: Chester, CT

Description

Job Title: Aviation Technical Procedure Writer

Department: Service Department

Reports to: James Schaefer

Schedule: 7:30am-4:00pm

Facility location: Chester, CT

Summary: The Repair Department is a part of Whelen’s Customer Service Department. Electronic Technicians repair or replace products that are sent in from the field that need to be serviced. This involves working all the way to the component level of the circuit and replacing those components or replacing the entire circuit board.

Duties and Responsibilities

Responsible for creating and updating Repair Instructions.
Responsible for creating and updating Technical Binders.
Coordinate with Whelen’s Aviation Chief Engineer and our Designated Engineering Representative (DER) on the development and updating of the Repair Instructions.
Conduct periodic reviews to ensure the Repair Instructions and associated Technical Data Binders are current.
Monitor Engineering Change Notices (ECN) and update Repair Instructions and associated Technical Data Binder as required.
Assist in the training of FAA Certified Repairmen on the Repair Instructions.
Whelen reserves the right to move personnel between departments to cover workloads based on department needs
Other duties, as needed.

Requirements

Good writing and proofreading skills.
Write in a clear and concise manner and be able to convey written instructions to the Repair Stations Staff.
Skilled in the use of Microsoft Word and Excel.
Strong interviewing and listening skills.
Ability to work with aviation lighting and test equipment.
Ability to communicate and work with the Repair Stations technicians and management during the development and maintenance of the Repair Instructions.
Ability to pay attention to detail
Ability to balance work on several projects at a time
Excellent time management and organizational skills
Good team working skills
Flexibility
Team Player

Education and Experience

Minimum Associates Degree or Two years of experience preferred but not necessary.

Physical demands and abilities

Normal Color Vision
Vision: Close vision; ability to work on electronic circuit boards with very small electronic components
Ability to regularly lift and/or move up to 10 pounds, occasionally up to 40 pounds
Ability to frequently sit, stand, walk, reach with hands, and arm length, stoop, kneel and crouch.
Ability to use hands to finger, handle or feel

All Employees Shall

Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
Attend scheduled EH&S training program
Actively support the organization’s efforts to meet or exceed EH&S goals and plans
Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.

The incumbent is responsible for complying with the policies in Whelen’s “Employee Handbook.”

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Whelen reserves the right to move personnel from department to department or inter-department when the workload requires additional help.

Duties and Responsibilities

Education and Experience

All Employees Shall

About Whelen Engineering